We used the custom pens for my mother’s 60th birthday party favors (pens & small notepads). They were a hit! They look great and they’re useful! Not your average favor that people just toss after the party is over.We ran into an issue with another vender and decided to order from this seller. The delivery date appeared to be after the date of the party after the order was processed so I reached out to the seller, informing them of our issue and asked for expedited shipping by Thursday. They obliged, and we actually received them two days earlier! The pens were in great condition. They’re well made and the tip of the pen can be used as a stylus for smart devices when the it is retracted!After 3-4 months in the hospital, our mother finally had her party and a great token of appreciation for her guests to mark the occasion— these custom pens! We even have a few extra. My mom has been passing them out to her old co workers lol! We are so pleased! Great product and great service!